The property Financials tab now shows everything you track for that property in one place — expenses, revenue, mileage, and work hours — each with totals and one-tap drill-in to the full record.
NewNew Mileage view on each property's Financials tab: recent trips, total miles, and quick add — filtered to that property
NewNew Work view alongside it: recent entries, total hours, and quick add
FixProperty dashboard cards for Checklists, Tasks, and low inventory now show live counts
Photograph a wall, drop a pin on each drawer and cabinet, and your cleaners can search any item to see exactly where it goes at turnover — no more guessing or messaging you. Place your counted inventory on the map, and let the AI concierge answer guests for the spots you choose to share.
NewSearch an item — e.g. “garlic press” — and jump straight to the drawer it belongs in, with a reference photo of how it should look
NewBrowse a property by zone (kitchen wall, pantry, island) with pins on a real photo, or a photo grid when there's no wall shot
NewWorks inside the cleaner turnover link — no login needed
NewCapture a zone in minutes: upload a wall photo, tap to drop a pin, and add a reset photo of each spot's contents
NewPlace your counted inventory items on the map, so low-stock shows up right where it lives
NewLet the AI concierge tell guests where to find a spot you choose to share — off by default
Invite a whole party with individual, named links you can actually see and manage — and set your check-in and check-out times once so they show up for guests, in your messages, and in answers from the AI concierge.
NewName each shareable invite link by guest, so you can hand out one link per person for a larger party
NewCreated links now appear in a list with their status — see who's still pending, copy a link again, or revoke it
ImprovedCopying a link now reveals it right under that guest's row instead of jumping to the bottom of the screen
FixWhen invites aren't available the screen now tells you why (e.g. open until checkout) instead of showing nothing
NewSet your check-in and check-out times on the property (Setup → Details)
NewTimes now appear under the dates on the guest's stay page, and in your automated messages
ImprovedAsk the AI concierge "what time is checkout?" and it answers with your configured time
Automated guest messages now read like a host who cares — a warmer voice, your own local recommendations woven in automatically, a "welcome back" for returning guests, and the ability to drop your guide content straight into a message. Plus a round of mobile layout fixes across the app.
ImprovedRewrote the standard messages (pre-arrival, day-of, mid-stay, check-out, post-stay) in a warmer, more personal voice
NewYour local recommendations now appear automatically in the right messages once you add and verify them
NewReturning guests get a "welcome back" line automatically; first-time guests get the standard welcome
NewDrop your own guide content into any message with building blocks like {{section:house_rules}}, {{section:wifi}}, {{section:parking}} — edit the guide once and every message stays in sync
NewNew Local recommendations section in the Property Guide — add your favorite food, activities, attractions and tips
NewChoose which day of the stay each recommendation appears (every day, check-in day, or a specific day)
NewMark a pick Verified to send it to guests — nothing reaches a guest until you approve it
ImprovedRecommendations now rotate across the stay and scale to trip length, so all your verified picks get shown over time — not just the first few
FixDrag-to-reorder now works correctly for Featured cards (and every group) in the Property Guide
FixFixed mobile layouts across Today, Tasks, Properties, Messages and more — no more squished cards or sideways scrolling
FixThe app's "new version" update bar now appears reliably when you reopen the installed app
ImprovedEmails now carry the ArrivHQ logo in the header
Scheduled guest messages now live on the property at /properties/[id]/auto-messages instead of as a checklist step type. One rule fires for every reservation — no more cloning per checklist. Test send, preview against upcoming reservations, and recent sends all live on each row. Replies still thread back into the guest chat.
NewNew page /properties/[id]/auto-messages — list, create, edit, pause, delete
NewEmpty-state "Start with 5 standard messages" CTA adds pre-arrival, day-of, mid-stay, pre-checkout, and post-stay defaults in one click
NewTest send sends a one-off to your account (rate-limited 10/min); production scheduling is unaffected
NewPreview renders against the next 5 upcoming reservations with the resolved subject + body and flags unknown variables
NewRecent sends panel shows the last 5 production sends with status (sent / failed / skipped / queued)
NewPer-property title override lets you rename a shared template for one property without affecting others
NewNew Insert template ▾ menu in the reservation message panel — pick a template, the rendered body fills your draft so you can edit before sending
NewAuto-messages set to "require approval" surface in the notification bell with a deep-link straight to the pending fire
ImprovedRemoved the legacy Send guest message — canned / custom / AI draft checklist step types from the editor (the new model replaces them)
ImprovedRemoved the new-checklist "auto-attach 5 canned messages" card
Templates moved out from under Settings to the top-nav Messages section, with a redesigned editor: full-width live preview that renders against your most recent reservation and updates as you type. The Phase field is now clearly labelled as categorisation only — the checklist step's anchor + offset is what decides when a message fires.
ImprovedPreview moved out of the cramped right sidebar to a full-width panel below the editor with email-readable width
ImprovedAuto-picks the most recent reservation so the preview opens with real guest + property data, not raw {{placeholders}}
ImprovedLive re-renders on every keystroke — no separate "Render preview" click needed
NewHelper text under Phase + a new docs article (Messaging → Templates) make it explicit that Phase categorises only; the checklist step's anchor + offset_hours fires the send
The same slide-out message drawer that shipped with the unified reservation card now lives on every host card with a guest — damage claims, reservation issues, /tasks rows. Old full-page jumps to /messages are gone.
ImprovedDamage claims (list + detail) — Message button now opens the slide-out drawer instead of jumping to /messages
ImprovedTasks page "Open Damage Claims" rows — same drawer, no page hop
NewReservation Issues panel — per-issue Message button so you can ping the guest about a specific issue without scrolling up to the inbox
ImprovedInternal: every Message button now goes through one shared component, so adding one to a future card is a single line
One reservation card across every host surface — /today, /reservations, and property panels — with the same title, pills, and an expandable list of outstanding host + guest items. Message button opens an inline drawer instead of jumping to the inbox.
ImprovedReservations look the same everywhere — Property → Main guest title, pills, and a meta row with platform, dates, nights, and guest count
NewClick the chevron on any reservation card to see the host + guest outstanding items inline — no more drill-out to the detail page just to see what's pending
ImprovedGuest activity cards on /today now show the same dates + platform + pills as the rest of the day, instead of a stripped-down panel
NewHOST / GUEST badges (blue / green) on every outstanding work item — replaces the inline audience pill on /today
NewMessage button on every reservation card opens an inline drawer — your scroll position and filter state stay put
ImprovedAI Draft uses the surface you started from (check-in, check-out, mid-stay, etc.) to bias the prompt tone — same one-click AI flow, just better defaults
ImprovedOverdue and Tasks-due-today now render via the same unified work-item card as /tasks — no more divergent layouts
The Access tab is now My Stay — a phase-aware view that surfaces only the cards that matter at each moment of the trip, plus per-stay overrides when one reservation needs to deviate from the property defaults.
ImprovedThe Access tab is now My Stay — phase-aware cards surface only what's relevant at each moment of the trip
NewNavigate row with Google Maps / Waze / Apple Maps deep links at the top of the stay
ImprovedParking, house rules, and check-out instructions now live in your property guide only — no more keeping two copies in sync
NewNew Per-stay guide overrides panel on the reservation's Access tab — customize a section for a single reservation without touching the property default
NewClearing an override is a single click and instantly reverts the stay to the property default
Smarter checklist timing — pick when a checklist is created and when it's due as separate things, so pre-arrival waivers and turnover lists land on Today only when they're actually actionable. Plus a new Pending Approval lane for synced reservations missing guest details.
NewNew 'Due at' control on every reservation-event checklist — independent from when it auto-creates
ImprovedPre-check-in waivers can now be created when a guest books and due 2 days before arrival without spamming Today in the meantime
ImprovedTurnovers can be created at check-out and due 6 hours later — no more pretending the cleaner is there at 11 AM
ImprovedTrigger event no longer locked by checklist type — pick any combination of 'auto-creates at' and 'due at'
NewNew Pending Approval filter on the reservations list catches synced reservations that arrived without a guest email
NewApproving a reservation lets you fill in the missing email and phone, then fires the right checklists immediately
NewDaily email digest if you have reservations awaiting approval — no push spam, just a heads-up at 8 AM
NewSettings → Reservations → toggle to require manual approval on every synced reservation, not just incomplete ones
ImprovedPending reservations don't fire any host or guest checklists — your trigger pipeline stays clean until you approve
ImprovedToday, Upcoming, and Overdue now use the new Due-at instead of conflating it with creation time
ImprovedExisting checklists keep their old behavior — opt in to the new timing by editing each checklist's Due-at row
Calendar Sync gets a health overview, smarter delete behavior, and proactive failure alerts so you always know your bookings are flowing in correctly.
NewNew Sync Overview panel on each property's calendar connections — see success rate, recent imports, and the latest sync attempts
ImprovedEmpty-state guidance on the Reservations tab when a property hasn't been connected yet
ImprovedIf you delete a reservation that's still in the calendar feed, your custom edits (guest name, notes, channel, rate) come back with it on the next sync instead of being lost to a duplicate
NewProactive alert when a calendar connection has been failing repeatedly so you can fix the link before bookings go missing
Compliance Gap Detection — ArrivHQ now spots holes in your compliance trail before tax season does. Mileage without a work log, a turnover with no cleaner record, a checkout with no scheduled turnover — flagged for one-tap review.
NewMileage trips that don't have a matching work log on the same day
NewOnsite visits that didn't capture the round-trip mileage
NewGuest checkouts with no turnover scheduled
NewTurnovers without a cleaner record attached
NewNew Review section in the main nav with a live count of open items
NewOne-tap approve, edit-then-approve, or dismiss with a reason — no double entry
NewRun a manual scan for any past month to catch up retroactively
NewDefault trip starting location prefills your mileage suggestions
NewChoose Simple or Advanced display depending on how much detail you want
NewEmail digest of open review items with per-user preferences
ImprovedSuggestions you keep dismissing get suppressed automatically
NewApproved suggestions are tagged in the export so your CPA sees what came from system review
NewCompliance export warns if unresolved review items overlap the export date range
Unified checklists — sections replace groups, one place to create, one place to manage. Plus host e-signatures and full recurring schedule control on every checklist.
NewOrganize steps into sections (Kitchen, Bathrooms, Outdoor, etc.) on any checklist
NewCreate a checklist in two steps — define the basics, then add sections
NewEdit step title, description, type, and required status inline from the list
NewDuplicate or delete checklists straight from the list
ImprovedChoose what a checklist is for (turnover, maintenance, inspection, safety, etc.) and who completes it (host, guest, or both) separately
NewConfigure a full recurring schedule per checklist — frequency, day, time, start date — without leaving the checklist page
NewManage which properties a checklist applies to and who's assigned by default — all on the checklist detail page
NewHost e-signatures on agreement steps for legally binding acknowledgments
ImprovedChecklists moved into the Properties area — one click closer
NewToday cards now show a per-type icon so you can scan check-ins, tasks, and guest items at a glance
Today dashboard overhaul — rich reservation cards, status progress at a glance, a Needs Review lane, and consistent checklist progress everywhere.
NewReservation cards now show guest contact, dates, channel, payout, and an inline status stepper — change check-in / check-out without leaving the page
NewSidebar at-a-glance gauges for check-ins, check-outs, and outstanding work
NewNeeds Review lane surfaces missed check-ins / check-outs that need attention
NewFilter the whole Today view to a single property
ImprovedThe reservations list and property reservations tab use the same rich-card layout as Today
ImprovedHost and guest checklist progress shown separately on every reservation card so you know who still has work to do
NewOne-click duplicate on every financials list — mileage, expenses, revenue, work logs — opens a prefilled form for today
Role-adaptive UX so cleaners, managers, and owners each see what's relevant to them — and a unified checklist completion experience for hosts and guests.
NewHost checklist completion now matches the guest experience — step cards, progress bars, photo upload, full step descriptions
NewReassign a checklist mid-completion with a team-member picker
ImprovedAny checklist can be assigned to a guest, regardless of who it was originally designed for
NewOperations team members see only items assigned to them — no portfolio-wide noise
ImprovedOwners and managers see the full portfolio with assignee names on every card
ImprovedSimplified filter bar for operations users on the Tasks page
Compliance Packs for one-tap CPA handoff, plus a much smoother bank sync — automatic updates, painless reconnects, and friendlier transaction names.
NewGenerate a downloadable bundle with P&L, Schedule E worksheet, material participation report, mileage, and work logs for any date range
NewReceipts included as separate files with an index that ties each one to the matching transaction
NewCompleteness summary flags missing receipts, revenue gaps, and work-log lapses before you hand it off
NewEmail notification when your pack is ready — generation runs in the background
NewNew transactions sync automatically as soon as your bank posts them — no manual refresh
NewWhen your bank requires a fresh login, you get a clear Reconnect prompt that fixes it without disconnecting the account
NewIf your bank adds new accounts after you connected, ArrivHQ will prompt you to import them
ImprovedVendor names now match what your bank shows — no more cryptic enrichment labels
ImprovedCooldown after rate limits now shows the actual minutes remaining
Smart duplicate detection for bank sync. Imports are automatically matched against the expenses and revenue you already entered — tips, batch delays, and merchant name variations all handled for you.
NewBank imports are matched to existing expenses and revenue so you stop double-entering the same transaction
NewHandles tip amounts, batch delays, and merchant name variations automatically
NewSide-by-side comparison card lets you confirm or reject a suggested match
NewConfirm Match merges the bank data into your existing record while keeping your receipts, descriptions, and categories
ImprovedMatch-confidence badges (Likely Match, Possible Duplicate, Matched) so you can trust the easy ones and double-check the rest
Tighter team permissions across the app and a smarter support experience — your AI assistant never goes silent, even when a question gets escalated to the team.
ImprovedCleaners and maintenance see only the checklists assigned to them
ImprovedProperty-level permissions enforced on every financial action — expenses, revenue, work logs, mileage
ImprovedManagers can now run calendar sync and manage access packs and inventory on their properties
ImprovedYour AI concierge keeps the conversation going during human escalation — guests are never left hanging
NewBug reports filed by guests are tracked and prioritized automatically
ImprovedConnected account cards show which property they're linked to and the last sync time
NewChoose how much history to import (1, 3, 6, or 12 months) when connecting an account
NewQuick filters to see all expenses and revenue from a specific bank import
Connect your bank accounts to import transactions automatically. Plus a redesigned property page with a dashboard, grouped tabs, and per-property financials.
NewConnect bank and credit card accounts to import transactions automatically
NewReview queue with approve, edit, dismiss, and bulk actions
NewBank badge on imported expenses and revenue, with a Source filter to spot them quickly
NewNew Dashboard tab with summary cards for reservations, checklists, tasks, financials, inventory, and damage
ImprovedTabs grouped from nine flat ones into six logical sections — Dashboard, Reservations, Operations, Financials, Guides, Setup
NewPer-property financials view — expenses, revenue, and bank imports already filtered to the property you're on
NewNew E-Signatures section in the help docs covering setup, importing PDFs, signed copies, and ESIGN compliance
ArrivHQ is now an installable app with real-time push notifications. Add it to your phone, tablet, or computer — no app store required.
NewInstall ArrivHQ from your browser — adds to your home screen, Dock, or taskbar with its own icon and full-screen mode
NewWorks on iPhone, Android, Mac, and Windows — no app store needed
ImprovedAutomatic updates so you always have the latest version
NewReal-time alerts for guest messages, damage reports, checklist completions, and guest activity
NewToggle each category on or off in your notification preferences
NewGuests can opt in to push notifications to stay informed about their stay
NewTap any notification to jump straight to the relevant conversation, claim, or reservation
ImprovedRedesigned stay cards with full-width property image and prominent check-in / check-out dates
ImprovedCompleted checklist steps auto-collapse so guests scroll less
ImprovedE-sign consent persists across a guest's checklists — they only accept the disclosure once
Tasks redesigned as structured containers with checkable sub-tasks, AI-powered task import, and smarter guest messaging with Enhance with AI.
NewTasks now hold checkable sub-tasks so a single property visit can track multiple work items
NewAI Import — dictate or paste notes and ArrivHQ extracts structured tasks with categories, priorities, and due dates
ImprovedUnified task cards across every page with expand, inline edit, and sub-task management
NewEnhance with AI — type a quick draft and ArrivHQ polishes it with the relevant property context
NewStart a new conversation with any guest from the inbox
NewMessage guests directly from damage reports
ArrivHQ is now available to early hosts. A full operational toolkit for STR compliance, team coordination, and guest management — built for hosts managing one to five properties.
NewWork log tracking with start / end times, categories, and per-property allocation
NewIRS-compliant mileage log — date, destination, purpose, miles
NewExpense tracking with receipt uploads, categories, and per-property assignment
NewRevenue log with per-property income tracking and source attribution
NewPDF compliance packet export — work logs, mileage, expenses, and revenue for any date range
NewCSV import and export for all compliance data
NewMulti-property dashboard with per-property financials and status overview
NewReservation management with check-in / check-out tracking
NewCalendar sync — import reservations from Airbnb, VRBO, Booking.com, and any iCal feed
NewProperty archiving frees up active slots while preserving all historical data
NewChecklist templates with per-property customization
NewAutomatic creation on reservation events — a check-out triggers the turnover checklist for you
NewGuest-facing checklists with per-item acknowledgment tracking
NewPhoto capture on checklist steps for organized compliance documentation
NewOverdue detection flags any checklist that wasn't completed on time
NewOwner, admin, and member roles for your team
NewProperty-level assignments — give cleaners and managers access to just the properties they work on
NewInvite links with role and property auto-assignment
NewSwitcher for users who work with multiple organizations
NewGuest portal with secure token-based access for check-in details, messaging, and checklists
NewStructured messaging threaded by property and reservation
NewAI concierge drafts guest replies for you to review before sending
NewPre-arrival checklist delivery with acknowledgment status per guest
NewSubscription billing with multiple plan tiers
NewProperty Packs to add capacity without switching plans
NewTwo-factor authentication using your authenticator app of choice
NewTenant-isolated data with audit logging for sensitive actions
NewEncrypted file storage for receipt images, documents, and checklist photos
NewUpload limits per plan with automatic monthly reset
NewEmail notifications for invitations, alerts, and digests
NewToday dashboard — unified view of check-ins, check-outs, turnovers, and overdue items
Initial private preview with a small group of hosts. Core property management, basic compliance tracking, and reservation handling available for early feedback.
NewMulti-property management with address, type, and status tracking
NewReservation entry with guest details and date management
NewWork log and mileage entry for material participation tracking
NewExpense entry with categories
NewEmail and password authentication with secure sessions
NewResponsive dashboard with mobile-first design